InterpreterLine gives your organization on-demand access to professional interpreters in 200+ languages — over the phone, in the browser, or by video. Built for enterprise operations, billed with total clarity.
One provider, one account, one invoice — every way your organization needs to communicate across languages.
The fastest way to bring an interpreter into any conversation. Your staff dials your dedicated toll-free line, enters your account number, selects the language — and a professional interpreter joins in seconds.
Face-to-face interpretation through our OnSite VRI app. It runs in any modern browser or tablet, with no downloads and no special hardware.
Patient forms, legal documents, letters and manuals. Send us the document and tell us what you need — we come back with a clear quote and turnaround time.
Book an interpreter in advance for appointments, meetings, conferences and procedures — with the language, date and time confirmed before the session.
No apps to install and no training sessions. If your team can make a phone call, they can use InterpreterLine.
Every client gets a dedicated number that works from desk phones, cell phones and call center systems.
Your 8-digit account number identifies your organization. Then choose the language you need.
A professional interpreter joins the call. Every minute is logged, and the clock starts only when they connect.
We run the technology ourselves — from the telephony that answers your call to the reporting your billing department reads. That lets us shape the service to you.
The clock starts when the interpreter connects, never while you wait on hold. One clear monthly invoice.
Every call is logged: date, language, duration and department, available in your client portal.
Optional per-call data collection — facility, department and record identifiers captured during the call.
Extensive preparation before the first call, including 60+ hours of medical interpretation training for healthcare work.
A dedicated quality team monitors service in real time and can support an interpreter mid-call.
Accounts are usually ready within one business day. No equipment, no contracts to decipher.
Every industry has its own vocabulary, its own compliance needs and its own pace. Our service adapts to yours.
A patient who cannot describe symptoms — or understand instructions — is a patient at risk. Language access in healthcare is not a convenience; it is part of safe care.
A misunderstood coverage detail or a mistranslated claim costs time, money and member trust. Precision is the product.
In legal settings, interpretation must be accurate and neutral — every word can matter.
Public institutions serve everyone — including residents with limited English proficiency. Documented, reliable language access helps you meet that responsibility.
Families engage more when the school speaks their language — from enrollment to parent-teacher conferences.
Your customers should not need to speak English to be your customers. Serve them in their language without hiring a multilingual team.
Sensitive conversations deserve a provider that treats confidentiality and quality as part of the service, not an add-on.
Conversations are treated as confidential business and patient information. Interpreters work under confidentiality obligations.
Call records and collected data are accessible only to authorized roles. Your administrators see your data, and only yours.
Calls are recorded for quality assurance and feed a continuous coaching program for every interpreter.
Your team should think about the conversation, not the tool. InterpreterLine works from the devices you already use.
Your toll-free number works from desk phones, cell phones and call center systems. Enter your account, pick a language, done.
Audio and video sessions run directly in Chrome, Edge or Safari. Nothing for your IT department to package or deploy.
Switch to face-to-face interpretation on tablets and computers for the conversations where visual cues count.
From the most requested to less common languages and dialects. Don’t see yours? Ask us — we will find it.
InterpreterLine was built around a simple observation: organizations don’t need another vendor — they need language access that simply works. A phone number that always answers. An interpreter who is prepared for the conversation. A bill that makes sense.
We combine professional interpreters with a technology platform we operate ourselves. Owning the full stack means we shape the service to each client: your languages, your data collection requirements, your reporting.
Our team has worked in professional interpretation since 2016. That experience comes from the industry itself — the call flows, the quality standards and the daily reality of connecting a provider and a patient, an adjuster and a claimant, a school and a family, in seconds.
Whether you bring organizations that need language access or you are a professional interpreter, there is a place for you in our network.
Do you work with hospitals, clinics, insurers, agencies or businesses that serve multilingual communities? Introduce them to InterpreterLine. We handle onboarding, service, billing and support.
Join the team behind the conversations that cannot fail. Work remotely with our platform, with training, quality coaching and live support from our team.
See every call with the interpreter ID, language and minutes, download your invoices and tell us about any call in the Voice of the Customer section.
Request a quote, ask for information about our services or send a document for translation pricing. Our team replies by email, usually within one business day.
Send your request with the form and our team answers by email, usually within one business day. Tell us your organization, the languages you need and your estimated volume so we can prepare a quote.
